Terms of Service

Welcome to ZigFlow ("Service"), operated by RA Studio ("we", "us", or "our"). By accessing or using our platform at zigflow.io, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not use our Service.

These Terms apply to all users of ZigFlow, including merchants, workspace members, and visitors. They should be read in conjunction with our and .

ZigFlow is a SaaS platform that provides AI-powered marketing automation tools for e-commerce businesses. Our Service includes:

• AI campaign generation and content creation

• Social media scheduling and multi-platform publishing

• E-commerce store integration (Shopify, WooCommerce)

• Video generation and design editing tools

• Analytics and performance tracking

• Brand kit management and marketing calendar

To use ZigFlow, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. ZigFlow reserves the right to suspend or terminate accounts that violate these terms.

• You must be at least 18 years old to create an account

• You must provide accurate, current, and complete registration information

• You are responsible for safeguarding your password and account credentials

• You must notify us immediately of any unauthorized access to your account

You agree to use ZigFlow only for lawful purposes and in accordance with these Terms. You must not use the Service in any way that could damage, disable, or impair the Service, or interfere with any other party's use of the Service. You are solely responsible for the content you create, publish, and distribute through ZigFlow, including ensuring it complies with applicable laws and platform guidelines.

• Use the Service only for lawful purposes and in compliance with applicable laws

• Do not attempt to gain unauthorized access to any part of the Service

• Do not use the Service to send spam or unsolicited communications

• Ensure all content published through the Service complies with platform guidelines

You must not use ZigFlow to create, store, or distribute content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable. Content that infringes on intellectual property rights, promotes discrimination, or contains malware is strictly prohibited. ZigFlow reserves the right to remove any content that violates these restrictions without prior notice.

Content Restrictions:

• Illegal, harmful, threatening, abusive, or defamatory content

• Content that infringes on intellectual property rights

• Content that promotes discrimination or hate speech

• Malware, viruses, or any harmful software

The ZigFlow Service, including its original content, features, and functionality, is owned by RA Studio and is protected by international copyright, trademark, and other intellectual property laws. You retain ownership of the content you create using ZigFlow. By using our Service, you grant us a limited license to host and display your content solely for the purpose of providing the Service.

ZigFlow offers various subscription plans with different feature levels. By subscribing to a paid plan, you agree to the following:

• Subscription fees are billed monthly or annually based on your selected plan

• Free plans are subject to feature and usage limitations

• You may upgrade, downgrade, or cancel your subscription at any time

• Cancellations take effect at the end of the current billing period

• We reserve the right to modify pricing with 30 days advance notice

We may terminate or suspend your account immediately, without prior notice, if you breach these Terms of Service. Upon termination, your right to use the Service will cease immediately. You may also terminate your account at any time by contacting us or using the account deletion feature. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

To the maximum extent permitted by applicable law, RA Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Our total liability for any claims arising out of or relating to these Terms or the Service shall not exceed the amount you have paid us in the 12 months preceding the claim.

Any disputes arising from these Terms or your use of the Service shall be governed by and construed in accordance with the laws of the Province of Quebec, Canada, without regard to conflict of law principles.

Before initiating any formal proceedings, you agree to first attempt to resolve any dispute informally by contacting us at info@zigflow.io. We will try to resolve the matter within 30 business days.

We may update these Terms from time to time to reflect changes in our Service, legal requirements, or business practices. We will notify users of material changes by posting the updated Terms on our website and, where appropriate, by email notification. Continued use of the Service after such changes constitutes acceptance of the updated Terms.

If you have questions about these Terms of Service or need assistance, please contact us:

RA Studio
Montréal, QC, Canada

We aim to respond to all inquiries within 5 business days.