Cookie Policy
This Cookie Policy explains how ZigFlow uses cookies and similar technologies to recognize you when you visit our website.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
ZigFlow (zigflow.io) uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and also allows us to improve our site.
Types of Cookies We Use
We use the following categories of cookies on our website:
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic features like page navigation, secure access, and cookie consent storage. The website cannot function properly without these cookies.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as live chat support (Crisp). They may be set by us or by third-party providers whose services we have added to our pages.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works.
Cookies We Use
Below is a detailed list of the cookies we use on our website:
| Cookie Name | Provider | Purpose | Expiry | Type |
|---|---|---|---|---|
| zigflow-cookie-consent | ZigFlow | Stores your cookie consent preference | Persistent | Essential |
| token / refreshToken | ZigFlow | Authentication session tokens | 7 days / 30 days | Essential |
| crisp-client/* | Crisp | Live chat widget session and preferences | 6 months | Functional |
| _ga / _gid | Google Analytics | Website usage analytics (pageviews, sessions) | 2 years / 24 hours | Analytics |
How to Manage Cookies
You can control and manage cookies in various ways. Most browsers allow you to refuse or accept cookies, delete cookies that have already been set, and set preferences for certain websites.
Please note that if you choose to block or delete cookies, some features of our website may not function properly.
Google Chrome: Settings → Privacy and security → Cookies
Mozilla Firefox: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy → Manage Website Data
Microsoft Edge: Settings → Cookies and site permissions
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control the setting of these cookies. You can check the third-party website for more information about their cookies and how to manage them.
Google Analytics — Used for anonymous website usage analytics. Privacy policy: https://policies.google.com/privacy
Crisp — Used for live chat support widget. Privacy policy: https://crisp.chat/en/privacy/
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this page regularly to stay informed about our use of cookies.
Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
Email: privacy@zigflow.io
You can also refer to our Privacy Policy for more information about how we handle your data.
